Managed Helpdesk

Scanner Express is in partnership with Paralogic Ltd which is widely regarded as the leading privately owned independent support organisation for scanner installation and repairs with possibly one of the largest stock holding of current and legacy device model parts and consumables in the UK.

We actively support the channel and provide field based service solutions for both warranty and out of warranty products on behalf of many OEMs.

The depth of knowledge runs so deep that our DM/DS technicians and solutions teams are often called upon to assist with the definition of best fit products where the client wishes to review real world operational reliance and the opinion of the service company is valued in the decision making process.

Our status as independent support partner results in a wider technical span of products thus providing a true one stop shop for document scanning channel partners wishing to underpin the hardware and software vendor with a robust service solution and premium SLA achievement.

Our online shop has become regarded as the place to attain spares and consumables.

Paralogic offers a one stop shop for document scanning.

  • Demonstration/demo devices (OEM Partnerships)
  • Onsite service and support
  • Technical help
  • Parts and consumables supply
  • Preventative maintenance events and user kits
  • Workshop repair services
  • Product moves
  • Installations
  • Rental of devices for project requirements
  • Legacy products
  • UK’s largest independent scanner specialist
  • Partner pricing and attitude
  • Over 30 years of experience in the document management industry
  • We understand reseller needs
  • Recognised as the go-to independent DM break/fix specialist

Contact our Sales Team on for further details surrounding Document Scanning Solutions